Digital transformation is rapidly redefining the ways in which individuals and companies do business; Entire industries already have been remodeled: from taxi to media, from film to restaurants and banks. A recent report from Altimeter Group shows that 88% of the companies surveyed, state that they are undertaking digital transformation efforts. However, only 25% of those companies say they have a clear understanding of new and underperforming digital touchpoints. Those

Chief Information Officers feel the pressure to deliver new digital services and technologies requested by their CXOs peers (CEO, CFO, CMO, COO,…). Traditionally, we see three main requirements to their role: innovate and introduce IT to support new business improve their current IT services to meet new demands deliver and support sustainable IT services that are agile and cost-efficient. In today’s digital business environment, the CIO role enjoys a broad

Recently, I was invited to discuss ‘added value’ from an expert view with attendees that focus on providing IT services towards IT users. That gave me some interesting viewpoints directly linked to human behavior in successful organizations. WHAT IS ADDED VALUE? Of course, we see a lot of definitions from an economic perspective, such as ‘The value that is added to any product or service as the result of a

From the early 2000s, the knowledge economy was the focus of many European countries. The general idea was that ‘production is replaceable whereas knowledge is not’. Google (a true knowledge enterprise) has a nice analytics tool (Google Trends) that provides insight into whether keywords are hot or not. Frequency in use of terms gives a first insight in where to the economy evolves. I see that knowledge economy is no

Today, in an uncertain world, the food business needs to adapt their characteristics to unlock value by making use of omni-channeling. One of our recent studies showed that, for B2B food production, there are major opportunities to be seized by unlocking the full potential of their existing product range. IMPROVE THE FOOD BUSINESS MODEL? In the B2B food market, a majority of firms are manufacturing ingredients for other food manufacturers.

In 2018, Digitization of business models is moving from an innovative trend to a core competency for every enterprise. Digital is different for every enterprise and presents unique challenges for each in terms of talent, structure, and innovation. The CIO plays a role in all of these. WHAT’S NEXT FROM A CXO PERSPECTIVE The pace and maturity of digitization increases and have a growing impact on the business. To take

Mentioning the word ‘hackathon’ would have scared the life out of many managers in the past. A group of youngsters combining their programming skills to disrupt a process or a company was not something managers could identify themselves with. Hackathons, a combination of the words “hack” (in the meaning of exploratory programming, not computer crime) and “marathon”, are typically seen as interactive power sessions of one or two days where

Driven by the ambition of CXO peers (CEO, CFO, CMO, COO …) the Chief Information Officer feels the pressure to deliver innovation with new digital services and technologies. It often is difficult. We think that in today’s digital business environment, the CIO role requires modifications due to new priorities to their traditional role. Traditionally, we see three main requirements to their role. Firstly the requirement to innovate and introduce IT

Business to business (B2B) buyers continue to demand omnichannel capabilities and a high customer experience when making work-related purchases. This is driven by their online buying experiences. Indeed, high consumer expectations are translated into rising expectations about a similar level of services at the workplace. This is a long-known phenomenon. Who does not remember the discussion about the better computing experience at home, where the work environment hopelessly left behind?

For some CIOs, the ‘I’ stands for innovation. These CIOs are focused on the implementation & running of the innovation process and optimally using information and latest technologies. They use these insights to lead the change of business models, processes, products, and services and implement business innovations. WHAT MINDSET IS REQUIRED TO BE SUCH A CIO? Think as an entrepreneur: The idea of getting to the root of how entrepreneurs